RESUME
PERSONAL BACKGROUND
I am a Virtual Assistant and I specialize in Social media Management & Marketing and E-Commerce VA Services. I have over 6 years experience in Sales as Retail Supervisor, providing excellent customer support and building customer loyalty.
Professional Skills
- Basic Brand Strategy
- Product & Niche Research
- Supplier Sourcing
- Store Setup
- Retail Sales Management
- Retail Operations
- Social Media Content Management
- Social Media Marketing
WORK
EXPERIENCE
GENERAL VIRTUAL ASSISTANT
Spirituel Islam e-book | June 2020 to Present
- Assists the client with basic Google Drive tasks (Docs, Sheets, etc.)
- Plans with the client their business strategies for the e-book
- Organizes client's e-files
- Performs social media management tasks
SOCIAL MEDIA MANAGER
SlimFitActive Natural Wellness & Hypnotherapy | April 2020 to Present
- Manages social media content & marketing campaigns and day-to-day activities
- Develops relevant content topics to reach the company’s target customers
RETAIL SUPERVISOR
MAC Cosmetics Philippines | November 2017 to Present
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- Maintains a harmonious and cooperative work environment through team building and motivation
- Resolves customer issues and request in an efficient manner
- Utilizes Customer Database for product launches and service appointments
Interests & Other Skills
- Email Marketing
- Content Marketing
- E-Commerce (Shopify)
EDUCATION & TRAININGS
E-COMMERCE (SHOPIFY) COURSE
Filipino Virtual Assistance Academy
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- Product & Niche Research
- Supplier Sourcing
- Basic Brand Strategy
- Online Store Setup
- Digital Marketing Integration
- Order Fulfillment & Customer Service
- Business Planning & Overall Management